Terms and conditions for 15 Group Mat Classes

Billing

- All services must be paid for in advance.

- 24 hours notice is required for cancellations for any reserved appointments including Private Appointments, Duet Appointments, all Group classes or a full hourly fee will be charged.

- Non-sufficient checks will be subject to a $35.00 processing fee.

- All paid classes are non-refundable and non-transferable. Any exceptions will be reviews on a case by case basis with approval from the Studio Director.

Class Cards

- Clients will be responsible for reserving and/or canceling classes as well as of checking their credit, scheduled visits and payment history either at the front desk or online.

-Class Packages cannot be shared without prior approval from Studio Director.

Studio Closings/Class Cancellation

- Fluid Motion Maui, Pilates & Fitness reserves the right to cancel any group classes that have less than 2 people signed up. Clients will be notified if a class is being cancelled due to low enrollment.

- In the event of inclement weather causing studio closures, all classes will be cancelled. Please contact the studio if you are unsure whether there will be class. There will be detailed information on our voicemail, Facebook page and website regarding the status of classes.

- We reserve the right to cancel classes due to low enrollment. After 4 weeks of our trial period, classes with low enrollment will be taken off the group scheduler for the remainder of the term.

Studio Policies

- Enrollment, terms and conditions and waiver forms must be completed and signed by every participant. It is very important that you notify us at the beginning of class of any change in your physical condition such as recent injury or pregnancy.

- All participants should arrive at least 5 minutes before class to unwind and prepare but also out of respect for others and the instructor.

- For client safety, late arrivals of more than 10 minutes will not be allowed in any group class. That first section of our group classes is imperative for warming up muscles to prevent injury during more difficult stretches and positions throughout the remainder of class.

- For Private instruction, any late arrivals of more than 15 minutes will be conducted at the discretion and availability of the instructor. The client will be full hourly fee.

- Under no circumstances should a client take any pain medication before class to prevent serious injury.

- Pilates is a hands on technique. Physical contact may be necessary in order to check that movements are performed correctly. Please make us aware if you are uncomfortable with this.

- Fluid Motion Maui, Pilates & Fitness reserves the right to change its terms and conditions at any time. Clients will be informed of any changes to the terms and conditions.

Studio Etiquette

- No street shoes should be worn at the studio. We recommend that you bring your own socks or you can purchase a pair at the studio for $8.

- Use exercise clothing that allows the instructor to see your body as well as the freedom to move. If you are going to wear loose shorts, please wear cycling ones underneath. Try to avoid any loose t-shirts.

- Please do not wear perfumes or any heavy scented lotions.

- Please take off all jewelry and do not chew gum during class.

- Cell phones must be turned off during class. Concentration in essential to the Pilates technique.

Thank you for your cooperation and support and your commitment in making Pilates part of your life.